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Policies
- Bookings must optimize the therapists' schedules. We reserve the right to adjust your start time to accommodate this (usually up or down 15 or 30 mins; of course we'll let you know if we have to do this).
- We require a credit card to be on file and will ask for this information when booking your first appointment.
- Cancellations occurring less than 24 hours before the scheduled appointment time will incur a fee of 50% of the scheduled service(s).
- "No Shows" or cancellations within one hour of the service(s) start, will incur a fee of 100% of the scheduled service(s).
- Please call us at 732.361.8956 to cancel your appointment or reschedule.
- All Cancellation Policy items above still apply when changing a scheduled appointment. Rescheduling does not relieve you from your appointment(s) commitment if you are inside the cancellation penalty window.
- Booking for someone else as a surprise? Calling to book is best so we can note the appointment as such. If you do book online, please call or text us to tell us it's a surprise so we can take steps to mask automated follow-ups. Without manual masking, our bot will spoil the surprise with day-before confirmation requests, no matter what steps you take.